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Thanks Carbuff and Triangles for the advice. Sounds right. I didn't know about the extended warranty for the APIM. Will post again when I get the situation resolved!

Hello All, I hope someone out there can help with a problem I'm having with my 2014 FFE. The main touchscreen operates normally for thirty seconds after starting the car: backup camera works, main menu operates normally, then it goes blank for 30 seconds, the "SYNC" logo comes up followed by...