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I’m in Southern California. Here was the dealer stated.Inspect and verify customers' concerns. Vehicle would not start. Self-tested modules and found dic POAOA for battery energy control module. Inspect for tsbs and ssms. Vehicle does have a tsb available. Tsb 17-0045. Tsb was already performed at another dealership. Checked for connections and connectors for correct seating and position. No damage was found on connectors or connections. No wire damage was found on harnesses. Performed pinpoint test A in workshop manual 414-03A for BECM POAOA. Checked resistance between upper and lower high voltage battery packs and found openings between both upper and lower battery packs. Advise customers and recommend installing new upper and lower high voltage battery packs.
I’m in Southern California.
Here was the dealer stated.
Inspect and verify customers' concerns. Vehicle would not start. Self-tested modules and found dic POAOA for battery energy control module. Inspect for tsbs and ssms. Vehicle does have a tsb available. Tsb 17-0045. Tsb was already performed at another dealership. Checked for connections and connectors for correct seating and position. No damage was found on connectors or connections. No wire damage was found on harnesses. Performed pinpoint test A in workshop manual 414-03A for BECM POAOA. Checked resistance between upper and lower high voltage battery packs and found openings between both upper and lower battery packs. Advise customers and recommend installing new upper and lower high voltage battery packs.
