New owner Myford app

[rob6894]

Just picked up car last and setup myford. With the myford app and desktop I can only see my battery. I can not control any settings on the car? am I missing something? Is it because it has not yet been 24 hours?

Thanks,
Rob

 

[jmueller065]

Yes it is because you haven't done the 2nd confirmation in the car. Be patient...

 

[rob6894]

Did not get second prompt after 24 hours is there away to force it?

 

[jmueller065]

Not really. I've seen that before.

If you remove your car from your account and then re-add it back in you'll force it to go back through the 2 prompts. If that doesn't work you can also try a master reset from within the car (which also removes the car from your account).

 

[Olagon]

I've reset it a number of times. The web app works perfectly. The mobile app (Android) has never shown my battery status and once in a while the remote lock will work. Have given up on the mobile app.

 

[Steve0512]

I had to sign out of the app and then sign back in, before the second confirmation screen would appear.

 

[hybridbear]

I had to sign out of the app and then sign back in, before the second confirmation screen would appear.

We had to sign out & back in as well when we got the Fusion Energi & added a second car to our MFM account. I don't remember if we had to do that for the Focus Electric as well.

 

[rob6894]

Ok Thanks all app is now working. But if I try to trip plan then send to sync it fails.

BestThanksRob

 

[hybridbear]

Ok Thanks all app is now working. But if I try to trip plan then send to sync it fails.

BestThanksRob

The Send to Sync feature we use is via the Sync Destinations app. There is a trip planner function in MyFord Mobile but we have not found it useful.

 

[jmueller065]

You can also send to sync via mapquest but you have to have your cellphone registered with www.syncmyride.com.

 

[triangles]

Thanks I wondered how that worked...