Tony - I use 110 and go times. They work perfectly.
Make sure your car works with the MyFordMobile website - when you check your car, the amount of charge updates and it shows your car is plugged in and at home.
You should have a Go Time listed on the main home page under Charge Settings. Upcoming Go Time - and the first block will be summary of what will happen. For example:
Monday 6:10am
Cabin Temperature: 72°F
Check to be sure you set a temperature in the go time. There's a drop down box to say what temp you want, I think they are 65, 72, and 85 degrees.
You should see a message Go Times are not synced. Then about 3 or 4 minutes later a message that the Go Times are synced. (you can look at your notifications, the little call out box with a number in it at the top of the webpage)