Hybridbear,
It's North County Ford in Vista, CA. I will tell you this, I was dealing with a salesperson that was helpful, honest and quick to respond - William. We started talking on a Thursday and by Saturday he informed me that he would be leaving the dealership to go to another (He went back to Chrysler so if you want a deal on that make let me know and I'll send you his info). He made the introduction to the guy that would take over, Richard, and then things went downhill. Very short, it was obvious I was bothering him when asking questions, downright rude towards the end.
To their credit, I can understand how frustrating it must be to be getting calls and emails throughout the day with questions on the deal. BUT, that's how it goes when you're doing an out of state deal and regardless, you're running a business and customer service is EVERYTHING. At one point Richard got his supervisor on the phone and this guy was a real jerk. "Do you want the car or not??" was the question he aggressively posed, to which I answered of course but I've been getting contradicting info and was simply trying to clear it up before making a major purchase.
So, take that with a grain of salt. A deal is a deal and I'm willing to put up with some BS to get a good deal. (Of course, there will be no return business)
I'm trying not to focus on the fact that I was charged tax on the cap cost reduction amount (CA state law, wouldn't have happened in AZ) which cost me $800 and focus on the good deal I'm getting instead. Should receive the overnighted docs tomorrow and we'll see if there are any hidden surprises. If not, I'my buying it. Last I checked they had 9 FFE's on the lot.
My suggestion would be to let them know that you know someone that got the car from them with MSRP 37055 for 33450 and go from there with negotiating. I don't doubt that a better deal could be made but they made it clear that they were 'eating alot of money' on this. Know that they will NOT ship to you, you have to arrange transport on your own.
Good luck!