I have a 2017 and I am having a similar issue every time it gets close to freezing the car loses the ability to charge and looks like it is unplugged on the app, the dash has the wrench and asks if the car is still plugged in (which it is). It also throws this code:
===BECM DTC U019B:00-08===
Code: U019B - Lost Communication With Battery Charger Control Module A
Status:
- Previously Set DTC - Not Present at Time of Request
- Malfunction Indicator Lamp is Off for this DTC
Module: Battery Energy Control Module
Freeze Frame :
-REALTIME: 80364646 sec - Total time ECU has been active
-TOTALDIST: 21436.0 km - Total Distance
-MAINBECMV: 12.50 Volt - Main BECM voltage supply
-OUTDOOR_TEMP: 2 °C - Outside temperature