studio460 said:
About your Ford dealer--that's a total BS attitude to exhibit to a Ford customer! I would report that to someone at Ford. The dealer near my work has a charger EXPLICITLY for customers visiting the service or parts departments.
Some dealers will only charge cars that are in for service, they don't make them available for anyone else. My SO had an experience where the EVSEs that she normally utilized were occupied, and she couldn't make it home without charging. There was a Ford Dealership a few miles away, so she headed over there with the FFE. Explaining that she couldn't make it home without charging and offering to pay for the charge, she was told in no uncertain terms to go pound sand by a bitchy office manager (I'm seeing a theme here), that their EVSEs were only for service customers. Needless to say I was pissed. After leaving a not so nice review on their FB page, they apologized, but said they would not change their policy. Ultimately I was at least able to get them to remove their EVSEs from Plugshare so no one else would have the same experience with those schmucks.